We at Couture Resale accept returns of all orders, whether they contain new or used items. Returns must be initiated 14 days after the original purchase date. The cost of the return postage will have to be fulfilled by the customer. The condition of the items returned must match the original condition it was delivered in for the return to be accepted. Contact us at info@coutureresale.co.uk to initiate the return.

 At Couture Resale, we understand the need for refunds when things go wrong, or you have a change of heart. Therefore, Couture Resale will give refunds in line with the chosen couriers compensation policy. Some examples of refunds include: If the item goes missing, a return has been accepted, or if a shipment is damaged beyond use upon delivery. If you would like to request a refund, please use the contact form on the home page, or contact info@coutureresale.co.uk

All international customers will be liable for any custom fees and tax charged by their country of origin, or the country the order is delivered to.  Couture Resale will not collect any tax from purchases, therefore the customer will have to pay any customs fees, tax or handling fees upon delivery.